HAY LIVIN answers
Frequently Asked Furniture Questions
Clear, useful answers about solid wood furniture, natural materials, delivery, care, payment and visiting the HAY LIVIN showroom in Malaysia.
Start here
Furniture information, in plain language
Use the categories below to find the answer you need. Product-specific dimensions, finishes, availability, and care notes will be confirmed on each product page as the catalogue is connected.
Products
Choosing the Right Furniture
Where can I buy solid wood furniture in Malaysia?
Explore HAY LIVIN’s collection of solid wood and natural wood furniture for living rooms, dining rooms, bedrooms and storage spaces in Malaysian homes.
What is Wabi-Sabi furniture?
Wabi-Sabi furniture values natural materials, honest forms, visible grain, and the beauty of small variations rather than perfect uniformity.
What types of furniture does HAY LIVIN offer?
HAY LIVIN offers furniture for living rooms, dining rooms, bedrooms and storage, including sofas, dining chairs, wardrobes, TV cabinets and other natural wood pieces.
What is Muji-inspired furniture?
Muji-inspired furniture uses simple shapes, calm colours, practical storage, and restrained details. HAY LIVIN uses this phrase to describe a design influence and is not affiliated with MUJI.
What is Mid-Century Modern furniture?
Mid-Century Modern furniture is known for clean lines, functional forms, tapered legs, and warm materials, with a balance of simplicity and character.
Stock
Availability and ready stock
Are all HAY LIVIN furniture pieces ready stock?
Availability can vary by product and finish. The future catalogue will show the confirmed stock status for each piece; this prototype uses labelled demo states.
Where can I find natural wood furniture that is ready to ship?
Visit the ready stock furniture collection to see the visual target for products that can be highlighted as available to ship. Final availability will be confirmed by the connected catalogue.
Delivery
Furniture delivery in Malaysia
Does HAY LIVIN deliver furniture in Kuala Lumpur and Selangor?
Yes. The current announcement offers free delivery within KL and Selangor for orders over RM3,000.00. Delivery coverage and terms for other locations will be confirmed before launch.
Where can I read the current furniture delivery offer?
Visit the furniture delivery section for the current offer shown in this prototype. Product pages will later carry the relevant delivery information for each item.
Orders
Before you place
an order
How do I choose the right furniture for my room?
Start with the room, the way you use it, and the dimensions you have available. Explore furniture by room, then confirm each product’s dimensions, finish, delivery, and care information before buying.
Can I view HAY LIVIN furniture before buying?
Yes. Visit the HAY LIVIN showroom in Shah Alam at No. 33, Jalan Waruna AR U5/AR, Bandar Pinggiran Subang, 40150 Shah Alam, Malaysia. Business hours are Monday–Friday: 8AM–9PM and Saturday: 8AM–9PM; Sunday and public holidays: OFF. Please confirm before making a showroom visit.
Payment
Payment options
Does HAY LIVIN offer buy now, pay later?
The current homepage content presents flexible payment options for up to 24 months. Available providers, eligibility, and final terms will be confirmed at checkout.
Where can I find the payment options for a product?
The future product page and checkout flow will show the payment options available for the selected product and order.
Warranty / Care
Living with solid wood furniture
Is solid wood furniture suitable for Malaysia’s climate?
Yes. Solid wood furniture can suit Malaysia’s climate when it is properly finished and cared for. Keep it dry, protect it from standing water and strong direct sun, and allow air to circulate around it.
What wood is best for furniture in Malaysia?
The right wood depends on the product, finish, use, and care requirements. HAY LIVIN product pages will identify the confirmed wood and finish for each piece rather than treating one material as right for every home.
How do I care for solid wood furniture in Malaysia?
Use a soft, dry cloth, wipe spills promptly, protect surfaces from heat and moisture, and follow the care instructions for the specific finish. Avoid harsh or abrasive cleaners.
What warranty is included with HAY LIVIN furniture?
Warranty coverage and terms are not confirmed in this prototype. The final policy will be published with the product and customer-care information before launch.
Showroom
Visit the HAY LIVIN showroom
Where can I buy solid wood furniture in Shah Alam?
Visit the HAY LIVIN showroom at No. 33, Jalan Waruna AR U5/AR, Bandar Pinggiran Subang, 40150 Shah Alam, Malaysia, or explore the online furniture collection. Business hours are Monday–Friday: 8AM–9PM and Saturday: 8AM–9PM; Sunday and public holidays: OFF. Please confirm before making a showroom visit.
How can I arrange a showroom visit?
Use the contact enquiry form to share what you are looking for and arrange a showroom visit. The showroom is at No. 33, Jalan Waruna AR U5/AR, Bandar Pinggiran Subang, 40150 Shah Alam, Malaysia. Business hours are Monday–Friday: 8AM–9PM and Saturday: 8AM–9PM; Sunday and public holidays: OFF. Please confirm before making a showroom visit.
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